What's new in Odoo 20
Unveiled at Odoo Experience, September 24 to 26, 2026, available since
Artificial intelligence
- The assistant no longer just answers: it creates and edits records in natural language
- Accounting agent that runs audits and detects anomalies
- AI-assisted website builder: multiple edits and image generation
- Support assistance drawing on tickets already resolved
Accounting
- Vendor payments triggered without going through an export file
- Reconciliation extended to all accounts
- Dynamic switch between tax-included and tax-excluded amounts
- SEPA transfers and management of multiple payment identifiers
Sales
- Dedicated images for each product variant
- Pricing by unit of measure, out of the box
- Multiple CRM pipelines, by team or by segment
- Electronic signature built into automations
Project
- Current margin and projected margin reports
- Timer available from any screen
- Timesheet assistant based on actual activity
- Planning and Field Service merged, with route optimization
HR and Payroll
- Payroll dashboard that gathers alerts before computation
- Work entries mechanism removed
- Sequenced payroll cycles: employees, time, payslips
Inventory
- Stronger inter-company management
- Simplified tracking mode for small businesses
- Improved real-time inventory valuation
Website and eCommerce
- Self-service product returns from the customer portal
- Automated cross-selling based on order history
- Built-in promotion progress bar
Mobile
- Redesigned mobile app for field teams
- Modernized calendar
- Offline mode
Phone
- Online telephony covering more than a hundred countries
- Call flows configured visually
- Transcription synchronized with the recording
General and usability
- New technical foundation for the interface
- New programming interface for integrations
New apps
- New industry modules: auto repair shops, retirement homes, pet grooming, recruitment agencies, wealth management
Source: release notes published by Odoo. Scope: Odoo Enterprise. Agentic AI is limited to the Custom plan, whose price went up on September 24, 2026, and its features consume credits purchased separately: see the current pricing.
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