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CRM & Sales

Odoo CRM implementation in Lyon:
more deals won, fewer missed follow-ups

We set up your Odoo CRM and bring rhythm back to your sales follow-up: clear priorities, follow-ups at the right time, simple visibility on the pipeline. No jargon, just practical help for your team and management, with an Odoo integrator in Lyon who comes to work on-site at your offices.

A clear, collaborative pipeline
Automatic prospect follow-ups
KPIs and tracking dashboards
THE PITFALLS

Why does the wrong tool cost you money?

We fix these concrete issues first, before any heavy project. Quick wins that are visible and actually adopted.

⏱️ Following up by gut feeling

Things slip, the timing is off, buyers go cold. Sequences are neither structured nor tracked.

Not knowing where things stand

Unclear stages, no target dates: hard to prioritize and make calls without a debate.

🗂️ Scattered information

Emails, files, personal notes. Everyone has their own version of the truth and precious time is lost.

Everyone does it "their own way"

Cluttered screens, useless fields. The CRM feels like a chore, not a copilot.

Impossible to steer

Little visibility 4 to 8 weeks out, targets that shift at the last minute.

Repetitive tasks

Re-entering data from quote to invoice, copy-pasting, no automation. Hours down the drain.

A system that actually helps the team

We adapt the CRM to the way you work, train your teams and maintain it over time. Consulting, Training, Implementation and Support.

🧱 A clear pipeline

Clear stages, target dates, visible priorities. Pipeline meetings become quick and actionable.

Flawless follow-ups

Automatic reminders, email templates and scheduled tasks. Fewer things forgotten, more deals saved.

📚 Centralized data

Emails, files and notes in one place. Decisions based on shared facts.

METHODOLOGY

Our 7-step approach

From needs analysis to upgrades, a clear, controlled path.

1
🔎

Needs analysis

Short workshops to clarify priorities and expectations.

2
🛠️

Odoo installation

A clean, modular foundation for a reliable start.

3
🎛️

Customization

Tailored fields, views and automations.

4
👥

Group training

Built around your team's real cases.

5
👤

Coaching

One-on-one support to build lasting habits.

6
🔧

Maintenance

Responsive support and regular small improvements.

7
🔄

Upgrades

Smooth version upgrades and guaranteed security.

How a CRM implementation works

  1. Assess your sales process, with your sales director or on your own: the sales stages, where prospects get lost, the actions worth tracking.
  2. Configure the CRM around this process: pipeline, follow-ups, dashboards.
  3. Train and fine-tune: your sales reps learn on their own deals.

Expect 2 to 4 months in most cases: the time it takes to understand how you sell, not just to install software.

Take back control of your sales data

A unified view of every contact and clear reports to better manage the relationship at every stage.

Odoo CRM interface

Make your data talk

Contacts, activities, opportunities and expected revenue all live in the same environment. You track progress by stage and see where to focus your effort.

  • Contacts: history, interactions, documents
  • CRM import: clean data migration
  • opportunity and probability tracking
  • Tasks: nothing gets lost, everything is tracked
  • Pipeline: complete visibility on the sales cycle
  • Reporting: a single source of truth for the team
Unified view
All customer interactions in one place, so you can decide quickly and well.
Quality
Cleanup, standardization and useful fields, without the noise.
Reports
Readable KPIs, filters by period, easy exports.
Built-in privacy
Role-based access rights, tracked consent and GDPR compliance.
Odoo CRM animation
TECHNOLOGY

Odoo 19 partner

We use robust, modular, open-source technology. It brings prospecting, opportunity tracking, quotes and invoicing together in one seamless environment.

Above all, Odoo is customizable: custom fields, scoring rules, tailored automations, simple role-based views and reports that are useful to management.

  • 🔒 Security and well-controlled role-based access rights
  • 🧩 Integrated apps, from lead to invoice
  • APIs and connectors for your existing stack
  • 🧪  Gradual ramp-up, no big bang

A CRM synced across your tools

The CRM becomes the heart of the flow: invoicing, inventory, delivery orders, email, calendar and phone.

Invoicing & quotes Quotes, orders and invoices linked to the pipeline. Less re-entry, fewer errors.
Inventory & deliveries Synced availability, picking and delivery orders at the right time.
Email & calendar Emails and meetings tracked from the CRM. Shared templates and effective reminders.
Call logging, click-to-call, automatic contact lookup and task tracking.
Marketing Automation Forms, email campaigns and scoring feed the pipeline with qualified leads.
Connectors & APIs Custom integrations for your business applications, without weighing down the architecture.

“Within three weeks, an honest view of the pipeline and quick reviews. We no longer lose opportunities without noticing.”

Sales director, B2B services

“Immediate adoption, because the interface is clean. Meaningful stages, email templates, useful reporting.”

Founder, light manufacturing

“No more side spreadsheets. Everything is centralized and measurable. Decisions are made faster.”

Sales operations manager, distribution

Frequently asked questions

Everything you need to know about implementing your future CRM.

A first setup, with pipeline, reminders and email templates, can be up and running quickly. A full implementation often takes 2 to 4 months: the time to assess your sales process, configure the CRM and train your teams.

Yes, if you use it day to day: contacts, open opportunities, useful history. We clean it up, check the fields and import in batches with quality control.

We simplify the screens, keep what matters and provide ready-to-use templates. Short check-ins let us adjust quickly. The result: less friction, more real usage and sales routines that last.

No. The method comes before the tool. Odoo is an excellent choice to unify CRM, quotes and invoicing. But if your current stack properly covers pipeline, follow-ups and reporting, we can improve it without changing everything.

The budget depends on the scope and the integrations. The return comes from time saved on admin work, better follow-ups and a prioritized pipeline. We track simple indicators to measure the impact very quickly.
Billy Felicie, founder of Hors du Commun

Your contact

Billy Felicie

Founder of Hors du Commun, Odoo integrator in Lyon

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